MakeQuery offers comprehensive Annual Maintenance Contracts (AMC) for CCTV cameras, biometric attendance systems, access control, and networking infrastructure across Dehradun. Our AMC plans ensure your security systems stay operational year-round with scheduled preventive maintenance, priority service response, and discounted repair costs.
Pricing — AMC & Maintenance in Dehradun
Transparent pricing with no hidden charges. Final quotes provided after free site inspection.
| Package | Price Range | Includes |
|---|---|---|
| Basic AMC (CCTV only) | ₹3,000 – ₹6,000/year | 2 visits/year, camera cleaning, DVR check, phone support |
| Standard AMC | ₹6,000 – ₹12,000/year | 4 visits/year, all above + HDD health, cable inspection |
| Comprehensive AMC | ₹12,000 – ₹25,000/year | Quarterly visits, parts included, 24hr response, priority |
| Enterprise AMC | Custom | Monthly visits, dedicated technician, SLA guarantee |
* Prices are indicative. Final price depends on site survey, cable distance, and specific requirements. All prices include installation labour and GST.
What's Included in Our AMC Plans
- Preventive Maintenance Visits — Scheduled technician visits (2-4 times per year) for comprehensive system health check.
- Camera Cleaning — Dome and bullet camera lenses cleaned for clear footage. Spider webs and dust removed from housings.
- DVR/NVR Health Check — Hard disk health status checked, recording verification, firmware updates applied.
- Cable Inspection — All cable connections checked for corrosion, loosening, or rodent damage.
- Mobile App Reconfiguration — Remote viewing reconfigured if your internet connection or router changes.
- Priority Support Response — AMC customers get priority booking — we aim to respond within 4-8 hours vs. 24-48 hours for non-AMC.
- Discounted Parts — If equipment needs replacement, AMC customers receive 20-30% discount on parts.
- Phone & WhatsApp Support — Unlimited remote troubleshooting support throughout the contract year.
Why Your Security System Needs Regular Maintenance
CCTV cameras and biometric systems are exposed to dust, heat, humidity, and power fluctuations in Dehradun's climate. Without regular maintenance:
- Camera lenses get dirty — footage quality degrades significantly
- Hard disks fail without warning — losing weeks or months of recordings
- IR LEDs burn out — night vision stops working
- Cable connections corrode — cameras go offline intermittently
- DVR firmware becomes outdated — cybersecurity vulnerabilities emerge
- Biometric sensors accumulate grime — fingerprints don't read accurately
Our AMC prevents all of these issues through proactive maintenance rather than costly emergency repairs.
Frequently Asked Questions
An Annual Maintenance Contract (AMC) is a service agreement where MakeQuery maintains your CCTV, biometric, or security system throughout the year for a fixed annual fee. It includes scheduled maintenance visits, priority response to breakdowns, and often discounted or free parts replacement — giving you predictable costs and guaranteed uptime.
AMC customers receive priority service. For critical system failures, we aim to respond within 4 hours during business hours. For non-urgent issues, we schedule a visit within 24 hours. Emergency out-of-hours response is available under our Comprehensive AMC plan.
For a basic home system, a basic AMC at ₹3,000-₹4,000/year is recommended. Consider: one service call without AMC costs ₹500-₹1,500 plus parts. The AMC pays for itself with just 2-3 service calls per year, plus you get scheduled cleaning that keeps your cameras delivering clear footage.
Yes. We offer AMC for all CCTV and security systems in Dehradun regardless of who installed them. We first do a paid inspection to assess the system condition, then offer an appropriate AMC plan.
Ready to Get Started in Dehradun?
Call us for a free site inspection. We respond within 1 hour.