Frequently Asked Questions

CCTV installation cost depends on the number of cameras, camera type (HD/IP/wireless), cable routing difficulty, and DVR/NVR specifications. Basic home packages (4 cameras) start from ₹8,000–₹12,000. Office packages start from ₹15,000. We provide a free site survey and detailed quote before any work begins.

For a typical 3BHK home in Dehradun, 4–6 cameras are sufficient to cover the main entrance, back door, parking, garden, and key indoor areas. We assess your property during a free site visit and recommend the exact number and placement.

HD cameras (also called HDCVI, AHD, or TVI) use coaxial cable and a DVR. IP cameras use network cable (Cat5e/Cat6) and an NVR. IP cameras offer higher resolution, smarter features (analytics, detection zones), and better image quality, but cost slightly more. We recommend the right type based on your budget and requirements.

Yes! We configure mobile viewing on every installation. Using apps like Hik-Connect (Hikvision), gDMSS (Dahua), or XMEye, you can watch live footage and playback recordings from anywhere in the world on your smartphone.

With a 1TB HDD recording 4 HD cameras, footage is typically stored for 15–30 days. Increasing HDD size extends retention. We help you choose the right storage capacity during the site survey.

Yes. We install wireless CCTV systems for locations where cable routing is not feasible. Note that wireless cameras still require a power source. We recommend specific use cases where wired vs. wireless makes sense for your situation.

Basic fingerprint attendance machines start from ₹4,500. Face recognition terminals start from ₹12,000. The price depends on the brand, employee capacity, and software features. We offer free consultation to help you choose the right system.

Biometric systems use unique biological characteristics (fingerprint or facial features) that cannot be shared or transferred. Unlike PIN or swipe cards, no one else can clock in on behalf of another employee.

Yes. Most systems we install support integration with popular HR/payroll software, and all provide Excel/CSV exports for manual payroll calculation. We configure the integration as part of the setup.

A single-door access control system (card reader + electric lock) starts from ₹8,000–₹15,000 installed. Multi-door systems are priced based on the number of entry points. Contact us for a free quote.

CCTV systems require regular maintenance to function reliably. Dust accumulates on lenses, hard drives degrade, and cables loosen over time. Many customers discover their system stopped recording months ago only after an incident. AMC prevents this with scheduled inspections and priority support.

Our AMC includes: camera cleaning, lens inspection, DVR/NVR health check, HDD monitoring, cable inspection, firmware updates, mobile viewing verification, and priority breakdown support. Premium plans include monthly visits and discounted repair rates.

Yes, we provide AMC for CCTV systems installed by other companies, subject to an initial inspection. Call us to schedule an assessment.

We serve all major areas of Dehradun including Race Course, Govind Nagar, Dalanwala, Rajpur Road, Patel Nagar, Clement Town, Prem Nagar, Ballupur, ISBT, Vasant Vihar, Haridwar Road, Mussoorie Road, Saharanpur Road, and all surrounding localities.

We typically respond to new inquiry calls within 30 minutes during business hours. Site surveys are usually scheduled within 24–48 hours. For emergency breakdown calls under AMC, we aim to reach within 4 hours.

Monday to Saturday: 7:00 AM – 9:30 PM. Sunday: 8:00 AM – 5:00 PM. For AMC customers, emergency support is available outside these hours.